To contain the spread of Covid and following the limitation of the social distance imposed by the government, Charter Spectrum has decided to suspend its temporary professional installation services. As a result, they have introduced self installation for those who only subscribe to their order services or equipment.
Fortunately, you don’t need technical expertise to install and activate your internet service. Very easy, you don’t even need professional help. Of course, when you subscribe to the spectrum clean billing service, everything is different. A technician must visit your place to arrange everything if you don’t know how the cable box works.
Let’s show you how the installation works itself.
Install spectrum internet services
When you initially register for Internet service providers, they will send your own installation kit. Do not panic! It comes with all the basics you need to connect to the internet and activate your service.
Own installation kit
This is what is included in the own installation kit:
- Coaxial cables
- Coaxial splitters
- 2 power cables
- Ethernet cable
- Modem
- Manual
- Wi-Fi Router
How to Install Spectrum Internet/wi-fi Services?
Follow these steps to get started:
1: Connect the Modem
You will need a coax and power cable for this step. perform the following steps:
- Take one end of the coax cable and connect it to the cable outlet. Take the other end and connect it to the other end of the modem.
- Now, take the power cable and connect it to the modem.
- Plug the other end of the modem into the outlet
- Wait for the modem to connect
(This should take 2 to 5 minutes)
- When the status of the light on the modem is solid, this means the modem is connected
2: Connect the Modem to the Pc Or Wi-fi Router
For Internet
- Connect one end of the Ethernet connection to the modem
- Then, connect the other end of the Ethernet cable to your PC
For Wi-fi
- Connect one end of the Ethernet cable to the modem
- Now, connect the other end of the Ethernet port into the Internet port located on your router
- Plug-in router’s power cord into an electrical outlet
- Wait for the status light on the router to become solid
- This should take 2 to 3 minutes
3: Activate Your Services
Once all your devices have been plugged in, it’s time to activate your services to be able to start using the Internet.
From your PC or any other mobile device, visit spectrum.net/selfinstall and answer the questions asked. You might be asked to verify your account. Your services will activate all your done.
Another way to activate your services is to call support and ask them to activate. Once your services are activated, create an account on Spectrum.net for managing your account and equipment.
What to Do If the Installation Fails?
This could happen to anyone. In case of failure, check the following:
- Make sure all cables are plugged into the port correctly
- Call the provider to ensure if your service is activated
- Repeat the process again
If the problem persists and you are certain you have followed every step correctly, call customer support. Chances are there is some technical issue or a fault in the equipment. You may have to replace the equipment.
DIY vs. installation Professional installation
If you are smart in the following instructions, you must be able to understand the way the installation works itself. Calling a professional to install and activate your service will cost you $ 49.99. This is once but still too much. Isn’t it better if you spend this money at night at a restaurant?
Go the DIY road and save money. Of course, if you think this information is amazing, you can always contact the provider and ask whether a professional installation is available.
How do you order your own installation kit?
When you order new equipment or subscribe to Internet service providers, choose between professional installations and self installations. When you choose the last one, the company sends its own installation kit to your address by mail.
After the kit arrives, make sure you don’t check nothing missing. If something is missing, contact the provider immediately.