ICICI Bank customers on March 25 complain about technical disruptions on internet banking platforms and bank cellular applications.
ICICI Bank customers cannot access this platform and many carry social media platforms to improve this problem.
ICICI Direct customers are too complaining about problems in the online platform, cellphones. ICICI directly tweets today about the website that is down and convincing that the interference will be improved earlier.
A spokesman for Bank Icici did not immediately offer a response to the question of digital blackouts.
“The server drops for some time. Good website and the application is not open for now,” said an ICICI Bank official who did not want to be named.
This is not the first time Bank ICICI customers face technical disorders. Even in September 2021, there was a downtime on the website for several hours.
Some customers complain about interference faced when making transactions or accessing other banking facilities through Internet Banking.
Technical disorders that are often on the Internet and the Mobile Banking platform have created problems for Bank India in recent years. In December 2020, the RBI had imposed the sidewalk on HDFC Bank after frequent digital blackouts.
Fully careping recently recently. On March 11, the RBI acted at the Paytm Payment Bank prevented it from taking new customers while ordering a comprehensive IT system audit.
Hard action at Paytm Payment Bank is based on certain material supervision problems observed at the bank, RBI said.
RBI has not regulated concerns but because of emerging from the statement, regulator discomfort is mainly carried out with an IT system.
Experts say concern can exceed data privacy, know your customers (KYC), data storage, etc.
Banks must now appoint IT audit companies to start the audit process and send reports to the central bank. Appointment of prohibits will depend on the results of the audit.
Time and again, the Reserve Bank of India (RBI) has warned banks to invest more on their technology platforms to ensure smooth functions.
Last year, RBI Governor Shaktikanta Das said the bank had to invest more in building a strong IT platform to enrich public trust in digital banking.
“More investments are needed by all stakeholders to build strong IT platforms and technology for operational purposes and for public beliefs enriched in digital banking, especially when the financial landscape quickly embraces new technology,” Write a watershed in the introduction of RBI financial stability. Report (FSR).
Recognizing that the information technology platform and digital payment system have provided great support for business continuity and smooth functions during a pandemic, DAS said digital technology has been identified as a bright spot in the economic prospects of India.